Keeleigh (Keels) Wagner
Watertown,WI
Summary
Customer-focused Associate with great understanding of retail procedures and customer service standards. Experienced in providing true product recommendations and solutions to meet customer needs and exceed company expectations. Committed to sales, service and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Fruit Cutter
Pick N Save
Watertown, WI
09.2023 - 04.2024
- Increased customer satisfaction by providing fresh fruit selections. Maintained knowledge of different fruit varieties and seasonal availability to assist customers and meet their needs. Strived for a positive work environment through active communication and involvement from various departments within the store.
Sales Associate & Holiday Temp Keyholder
Bath and Body Works Outlet
Johnson Creek, WI
06.2021 - 02.2023
- Provided outstanding customer service by spending quality time with each person in the store. Gained personal knowledge in selling product by testing them first hand to give better recommendations for customers. Gained more knowledge with POS systems. Growth in communicating with customers about our company policies as well as the rewards program (such as release dates for product and coupons). Directing customers by transferring calls to other locations. Gaining experience in timecards using the application Kronos. Training new hires with POS system and how to connect with customers to make sales. Cash Handling and proper closing duties. Recruiting future employees for the company. Wrote emails and employee tasks using Microsoft Outlook. Lifting and relocating shipment occasionally exceeding 50 Lbs.
Private Janitorial Services
Programmed Cleaning INC.
Johnson Creek, WI
09.2020 - 01.2021
- Provided phenominal cleaning services at the Educational Buildings in Johnson Creek School District. Learned individual route and others' routes in case of absences. Participated in daily team discussions and gave input about any new issues or maintenance requirements our company could not perform. Assistance in bigger cleanups at different locations. Lifting objects no more than 50 Lbs.
Sales Associate
Wilsons Leather
Johnson Creek, WI
09.2019 - 04.2020
- Greeted customers and provided exceptional customer service. Conversations leading in clothing, and various accessories. Locating items from different store locations for customers. Creating FedEx labels and packaging orders. Helpful in guiding newcomers around the area and other stores available.
Line Server
Qdoba Mexican Eats
Johnson Creek & Oconomowoc, WI
03.2018 - 08.2019
- Prepared meals in house and online orders. familiarity with computers and POS system. Provided excellent customer service. Explored menu combinations to help customers have new and different meals, as well as being more helpful to those with allergies. Covering shifts for other co workers. Made genuine connections with staff and customers.
Education
AP Art History, NAAHS -
Watertown High School
06.2020
Skills
- Sociable
- Independent
- Computer Literate
- Communication
- Attentive Learner
- Teamwork and Collaboration
- Problem-Solving Skills
- Knife Handling
- Food Safety Regulations
- Cleanliness standards
Timeline
Fruit Cutter
Pick N Save
09.2023 - 04.2024
Sales Associate & Holiday Temp Keyholder
Bath and Body Works Outlet
06.2021 - 02.2023
Private Janitorial Services
Programmed Cleaning INC.
09.2020 - 01.2021
Sales Associate
Wilsons Leather
09.2019 - 04.2020
Line Server
Qdoba Mexican Eats
03.2018 - 08.2019
AP Art History, NAAHS -
Watertown High School